Can I track my order?
Questions in this section Can I track my order? Yes, you’ll receive a tracking number via email once your order is shipped. For more questions click here Contact us
What are the delivery charges?
Questions in this section What are the delivery charges? Delivery fees are calculated based on your location and order size and will be displayed during checkout. For more questions click here Contact us
How long does delivery take?
Questions in this section How long does delivery take? Standard delivery takes 3–7 business days, depending on your location. For more questions click here Contact us
Where do you deliver?
Questions in this section Where do you deliver? We deliver across South Africa. We make use of courier services. For more questions click here Contact us
Do you cover return shipping costs?
Questions in this section Do you cover return shipping costs? Return shipping costs are the responsibility of the customer. You can review our exchanges and returns policy here For more questions click here Contact us
How do I request a return or exchange?
Questions in this section How do I request a return or exchange? You can use our online returns process which can be found under the “orders” tab on the account page. Please contact our customer support team at info@salty.co.za to initiate the process. For more questions click here Contact us
What is your return policy?
Questions in this section What is your return policy? We accept returns within 30 days of purchase, provided the items are unused, in their original packaging, and accompanied by proof of purchase. You can view our Returns Policy HERE. For more questions click here Contact us
What payment methods do you accept?
Questions in this section What payment methods do you accept? We accept credit/debit cards, EFT payments, and other secure payment methods available during checkout. Our current online Payment Gateways include:PAYFASTPAYFLEX For more questions click here Contact us
Can I request a quote for bulk orders?
Questions in this section Can I request a quote for bulk orders? Yes, please email us at info@salty.co.za and one of our sales consultants will be in contact with you and guide you through the rest of the process. For more questions click here Contact us
How do I place an order?
Questions in this section How do I place an order? Simply browse our online store, add items to your cart, and follow the secure checkout process. For more questions click here Contact us
